Leadership, sales, service delivery, management systems, AI and transformation — observations drawn from the realities of leading people and being accountable for outcomes.
An employee performance evaluation is an opportunity for both the employee and the manager to review the employee’s job performance, the quality of their deliverables, strengths, and areas of improvement with respect to documented expectations.
Every organization experiences turnover or attrition. It is simply a fact of life. However, how you deal with it can make all the difference in the world.
Executives and Management will state they have a balanced approach to managing the business. However, Operations teams will state that the focus is largely on technology, tools, and processes and not on the people.
What they fail to realize is the impact of employee connectedness on the service disruptions. When employees are not engaged, not empowered, or not enabled, the availability, reliability, maintainability, and serviceability of the organization will be at risk.
Disengaged employees are a huge danger to any company. In fact, they can be the downfall of an organization. Without the extra effort and passion from employees, companies cannot achieve success.
Mindfulness can help you withstand the worst of times. When we're faced with adversity, taking a few minutes out to be mindful will allow our minds some much-needed relaxation and distraction from stressful thoughts that might otherwise consume us species and throw things off balance!
Money is a powerful motivator. It has the ability to make us do things we never thought possible. We all want to be successful and have a comfortable life, but chasing money over happiness can be dangerous. We are so focused on acquiring things to make ourselves feel better that we often sacrifice our health, our relationships, and even our own happiness.
Self-esteem is your overall opinion of yourself — how you feel about your abilities and limitations. When you have healthy self-esteem, you feel good about yourself and see yourself as deserving of the respect of others. When you have low self-esteem, you put little value on your opinions and ideas. You might constantly worry that you aren't good enough.
You can't be a beacon if you show your shortcomings. If people see that there are cracks in the foundation, they'll lose faith and enthusiasm for what's ahead - how will you lead them when you yourself are lost?
